Amit Wiles, Founder | Expert Supervisor Coach & Consultant
Amit is a highly experienced expert in call center operations and employee development. These skills combine for powerful results in achieving client goals.
Amit is the founder of Gold Spark Performance, providing comprehensive, customized, expert call center management coaching and consulting with a focus on improved productivity, maximizing operational success, and reducing risk through world class training.
Amit Wiles has successfully launched and expanded multiple call centers. She has built and trained teams on content, and implemented operations metrics that incentivize the right behaviors for long-term growth. Her broad experience also includes designing and implementing multiple internal employee development programs.